Privacy Policy

Computer CoPilot, LLC ("Computer CoPilot," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit computercopilot.com, submit an inquiry, or communicate with us about our website development, custom software, CRM systems, AI automation, and related technology services.

1. Information We Collect

Information You Provide

When you contact us, submit a project inquiry, or request information about our services, we may collect:

• Full name
• Company or business name
• Email address
• Phone number
• Website address
• Services you are interested in
• Project descriptions and requirements
• Estimated project budget
• Desired project timeline
• Other information you voluntarily provide

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and referring websites
• Date and time of website visits
• Technical information used to maintain website security and performance

Our hosting and security providers may process this information to deliver website content, detect suspicious activity, and protect against unauthorized access.

Cookies and Analytics

Our website may use cookies or similar technologies to support essential functionality, security, and website analytics.

If analytics services are enabled, they may collect information about how visitors interact with our website.

Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.

You can manage cookies through your browser settings.

When you first visit our website, you can accept or reject analytics cookies. Analytics does not run unless you accept. You can change your choice at any time using the “Cookie preferences” link in the website footer.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and project requests
• Provide information about our services
• Prepare proposals and discuss potential projects
• Communicate regarding existing or prospective business relationships
• Manage customer relationships
• Improve website functionality and user experience
• Monitor website performance and security
• Prevent spam, fraud, and unauthorized activity
• Comply with applicable laws and regulations

We do not sell your personal information.

3. How We Share Information

We may share information with trusted third-party service providers that assist us in operating our website and delivering services.

These may include:

• Website hosting and infrastructure providers
• Customer relationship management (CRM) platforms
• Email and communication service providers
• Website analytics providers
• Security and spam-prevention services
• Other technology providers necessary for business operations

These providers receive information only as reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect our legal rights.

We do not sell personal information to third-party advertisers.

4. AI Technologies and Automation

Computer CoPilot develops and implements artificial intelligence solutions, including AI voice agents, business automation, and custom software.

When you communicate with us through an AI-powered feature, information you provide may be processed by technology providers supporting that feature.

Depending on the services involved, this information may include text messages, inquiry details, or conversation content.

We use such information to respond to requests, provide services, and support legitimate business operations.

Where required, additional notices or consent mechanisms will be provided for features involving call recording or other regulated data processing.

5. Website Security and Spam Prevention

We use technical safeguards intended to protect our website and prevent fraudulent or automated submissions.

These safeguards may include automated security checks, traffic monitoring, and spam-detection services.

Such systems may process limited technical information about your browser, device, or connection to evaluate potential security risks.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing services, and complying with applicable legal requirements.

Retention periods may vary depending on the type of information and the nature of our business relationship.

When information is no longer reasonably necessary, we take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include:

• Encrypted website connections using HTTPS
• Restricted access to customer information
• Secure hosting infrastructure
• Authentication and access controls
• Monitoring for unauthorized activity

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed completely secure.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we maintain about you
• Request corrections to inaccurate information
• Request deletion of certain personal information
• Ask questions about how your information is processed
• Exercise additional privacy rights available under applicable law

To submit a privacy-related request, contact: info@computercopilot.com

We will review and respond to requests in accordance with applicable legal requirements.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, software platforms, or services.

Computer CoPilot is not responsible for the privacy practices or content of websites operated by third parties.

We encourage visitors to review the privacy policies of external websites before providing personal information.

10. Children's Privacy

Our website and services are intended for businesses and professional users.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage visitors to review this policy periodically.

12. Contact Information

If you have questions about this Privacy Policy, how we handle personal information, or would like to submit a privacy-related request, please contact us.

Computer CoPilot, LLC
Website: https://computercopilot.com
Email: info@computercopilot.com